CFD’s are a popular and effective means to summarize performance at a glance. These are truly amazing devices that communicate how well a team is moving forward.
How come none of the agile delivery systems (the few I’ve canvassed) don’t have CFD’s by individual?
After all, teams are compromised by individuals – no really, it’s true. Why are folks only interested in the aggregation? Is there not an incredible amount of information at the individual level?
- Who is overloaded – why?
- Who is always, always, always on time – really; why?
- What are they doing that others should be or should not be doing?
Are we too insecure to compare our performance to peers? To the team? Perhaps we’re worried about political gamesmanship with this level of transparency?
In professional sports, individuals are measured to excruciating detail. Are we not professional? Maybe if we could demonstrate our value by solid metrics, we would get paid much better!
Is a team successful because of one or two people? Is this good or bad? (How much insurance do you plan on buying for these folks?)
Seth Godin’s book, “Linchpin, Are You Indispensable”, offers an interesting note: “As we go lower down the totem pole, though, management assumes less pay == less humanity.”
In other words, the top of the corporate chain is allowed great freedom and latitude on directions and decisions, whereas the munchkins should simply follow directions in almost a robotic manner.
The waterfall model of development fits this less-than-human way, which to no great surprise, has been found to be a failure. The market has rejected waterfall, most likely by rewarding its lack of valued progress by choosing alternatives.
Seth defines art as effort that changes people.
Agile encourages “art” in that every member of the team is encouraged to change the team! Or the product, or the process. The empowerment harnesses each individual’s capabilities for the common good of the team.
If you, your team or your company doesn’t have “art”, then it’s easy for consumers to replace you, your team or your company. When a customer’s reaction to your art is: “Wow!”, then you’re on a roll. Agile positions your success in delivering art.
Art is value.